Testimonials

What they are saying

We pride ourselves on the quality of our training and service which enables our partners to manage risk and create successful outcomes through effective communication.

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B4 School Check

We recommend the services of Interpreting New Zealand because it’s easy to connect with an interpreter who has the language a client wants-it just needs an email or phone call. Interpreting New Zealand are well prepared for assignments-they know the situation they are going into. They are reliable, clear, effective and polite. The interpreters are all locals so they understand the NZ environment. By using the services of Interpreting New Zealand it means we can communicate effectively with our clients.

 

-Chris Rice, B4 School Coordinator (2014)

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Ora Toa

Health Services

What I like about using the services of Interpreting New Zealand is that is very easy to arrange and change appointments. (Tui is very helpful.) They provide a friendly personalised service so clients get to know the people at the end of the phone.  Interpreting New Zealand staff always follow up to see that engagements happen as they should and new bookings are confirmed.  The result of using their interpreting services is that there is a lot less stress because we can communicate with patients. I recommend Interpreting New Zealand. It is easy to use, a great service and makes my job easier.

 

-Bev MacPhail, Receptionist (2014)

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Canterbury Community Pharmacy Group

I recommend Interpreting New Zealand because their interpreters are well-trained, well-managed and carefully monitored. Interpreting New Zealand are easy to work with and have a wide range of languages (approx. 70). I like the way they help me to communicate with people I couldn’t work with otherwise. One of the benefits from using the services of Interpreting New Zealand is that patients have had better medication outcomes through improved education.

 

-Gareth Frew, Pharmacist (2014)

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Child Youth

and Family

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Refugee Trauma Recovery

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MCLASS

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Life Unlimited

I recommend the services of Interpreting New Zealand because their service is professional, efficient and effective. The benefits we’ve enjoyed by using their service includes client satisfaction and accurate information. They are friendly and very approachable as well as being  true professionals.

 

-Vicky Hazael, Assessment Facilitator (2014)

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Pegasus Health

Interpreting New Zealand meets our needs in a proactive manner and is always there. They are involved with the sector in Canterbury and nationally. I like the training that is offered to professional clients. By using them our doctors can get health messages and consults across.

 

-Wayne Reid, Refugee and Migrant Health Manager (2014)

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Christchurch City Council

The overall feedback regarding the services provided by Interpreting New Zealand is positive. Staff are extremely appreciative of the services provided including the empathy and patience shown. Our own service is now more personal when clients and the public are engaged in their own language.

 

-George Patena, Multicultural Advisor Metro (2014)

The NZ Red Cross Refugee Trauma Recovery Service provides specialist counselling and therapy work for those suffering severe trauma or are victims of torture. Nearly all our clients require interpreters and by far the majority of this work is undertaken by Interpreters provided through Interpreting NZ.  The interpreters we use need to be well trained and highly skilled, working closely in partnership with both the client and the therapist. They also have to maintain exceptional standards around confidentiality and privacy. We find the interpreters provided through Interpreting NZ are very well trained and professional in their work. We also find Interpreting NZ staff excellent to work with and always responsive and supportive to our staff team.

 

Chris Clarke, Practice Manager (2018)

I recommend Interpreting New Zealand as it’s easy to connect with an interpreter who has the language a client wants-it just needs one phone call or email. The staff always follow up to ensure that new bookings are confirmed. It was a very prompt and professional service.

 

-Susan Peake, Coordinator. (2014)

Interpreting New Zealand are very responsive to our needs. The interpreters are all local so they understand the NZ environment. I like their ability to accommodate our requirements when they are not strictly interpreting but include an element of facilitation. Interpreting New Zealand can provide phone interpreting quite quickly when I am talking to a learner and realise on the spot that we need to have a more in-depth discussion than we are capable of in English. Our learner feedback sessions would result in very shallow insights without the interpreter facilitator.

 

-Mary Collie-Homes, General Manager (2014)

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Refugee Trauma Recovery

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Cuba Family

Law

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Compass Health

What I like about the services of Interpreting New Zealand is that the interpreters are very professional and sensitive to client’s needs. This is very important in our line of business (family law.) When booking an interpreter the receptionist always gives you a job number and is very thorough with her instructions and always follows up very professionally. I recommend the services of Interpreting New Zealand because they have the widest range of languages, their understanding of cultures involved and the privacy of the client.

 

-Liz Nikora, Secretary (2014)

The NZ Red Cross Refugee Trauma Recovery Service provides specialist counselling and therapy work for those suffering severe trauma or are victims of torture. Nearly all our clients require interpreters and by far the majority of this work is undertaken by Interpreters provided through Interpreting NZ.  The interpreters we use need to be well trained and highly skilled, working closely in partnership with both the client and the therapist. They also have to maintain exceptional standards around confidentiality and privacy. We find the interpreters provided through Interpreting NZ are very well trained and professional in their work. We also find Interpreting NZ staff excellent to work with and always responsive and supportive to our staff team.

 

Chris Clarke, Practice Manager (2018)

By using the services of Interpreting New Zealand we now have increased understanding of medical information for our patients.

 

-Janet Collier-Taniela, Outreach Services (2014)

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Ministry of Justice

Interpreting New Zealand provide a friendly, personalised service. I like the speedy responses when requesting a booking. I recommend them because they are reliable, have great communication and are easy to get hold of.

 

-Lisa Sione, Deputy Registrar (2014)

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New Zealand Red Cross

Interpreting New Zealand interpreters are true professionals – they are aware of professional boundaries and the confidential nature of information.  I recommend Interpreting New Zealand for this reason, and also because interpreters are often available at short notice, when the need arises.

 

-Molly Kennedy, Refugee Services Manager (2014)

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We recommend the services of Interpreting New Zealand because it’s to connect with an interpreter who has the language a client wants-it just needs an email or phone call. Interpreting New Zealand are well prepared for assignments-they know the situation they are going into. They are , clear, effective and polite. The interpreters are all locals so they understand the NZ environment. By using the services of Interpreting New Zealand it means we can communicate effectively with our clients.

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I recommend Interpreting New Zealand because their interpreters are , well-managed and carefully monitored. Interpreting New Zealand are easy to work with and have a (approx. 70). I like the way they help me to communicate with people I couldn’t work with otherwise. One of the benefits from using the services of Interpreting New Zealand is that patients have had better medication outcomes through improved education.

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Interpreting New Zealand are very responsive to our needs. The interpreters are all local so they understand the NZ environment. I like their ability to accommodate our requirements when they are not strictly interpreting but include an element of . Interpreting New Zealand can provide phone interpreting quite quickly when I am talking to a learner and realise on the spot that we need to have a more in-depth discussion than we are capable of in English. Our learner feedback sessions would result in very shallow insights without the interpreter facilitator.

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I recommend the services of Interpreting New Zealand because their service is professional, efficient and . The benefits we’ve enjoyed by using their service includes client satisfaction and accurate information. They are friendly and very as well as being  true professionals.

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The overall feedback regarding the services provided by Interpreting New Zealand is . Staff are extremely appreciative of the services provided including the empathy and patience shown. Our own service is now more personal when clients and the public are engaged in their own language.

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What I like about the services of Interpreting New Zealand is that the interpreters are very professional and to client’s needs. This is very important in our line of business (family law.) When booking an interpreter the receptionist always gives you a job number and is very thorough with her instructions and always follows up very professionally. I recommend the services of Interpreting New Zealand because they have the widest range of languages, their of cultures involved and the privacy of the client.

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Interpreting New Zealand provide a friendly, personalised service. I like the responses when requesting a booking. I recommend them because they are reliable, have great communication and are easy to get hold of.

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Interpreting New Zealand interpreters are – they are aware of professional boundaries and the confidential nature of information.  I recommend Interpreting New Zealand for this reason, and also because interpreters are often available at short notice, when the need arises.

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